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I have bought eSellerate Download Protection (eDP)

You was inattentive. It was additional line in checkout table and you could remove it from order. ESellerate adds this point by default to every order. it's their upsell. Unfortunatly we can not make refund because it's not our good. We are sorry about your situation but we can only suggest you to be careful in future because it appears rather often in many payment processing services.